--- title: Client Giant | Jeff Jackel description: "Jeff is no stranger to innovation, building businesses,and more importantly, making them feel human. With 15+ years creating and building businesses across a spectrum of competitive industries, Jeff has experience with every facet from ideation to product development, capitalization, strategic planning, management, content marketing, social media and brand building.\nTo Jeff, a self-professed overactive entrepreneur consumed by chasing innovation, there is nothing like taking an idea from concept to reality; crafting strategy that brings the product or service to market; attracting the right team to build and iterate on the vision; and championing the business to excite and support the team in pursuit of a unified goal.\nToday, Jeff helps Real Estate Agents, brokers, lenders and business owners grow their repeat and referral business via Client Giant, a maverick client concierge service aimed to surprise and delight clients on behalf of the businesses/agents. Jeff can be found sharing expertise with constant speaking engagements in the startup community and his podcast and feel good brand, The Lift, with Client Giant co-founder, Jay O’Brien." --- [![Client Giant](https://blog.clientgiant.com/hs-fs/hubfs/logo-dark.png?width=400&height=61&name=logo-dark.png "Client Giant")](https://www.clientgiant.com) Open main menu Close main menu - [Client Care](https://www.clientgiant.com/client-appreciation-gifts/) Open the submenu - [Top of Mind](https://www.clientgiant.com/top-of-mind/) - [For Real Estate Professionals](https://www.clientgiant.com/real-estate-gifting/) - [For Financial Advisors](https://www.clientgiant.com/financial-advisor-gifting/) - [For Insurance Agents](https://www.clientgiant.com/insurance-agent-gifting/) - [Elevated Retention Plans](https://www.clientgiant.com/elevated-retention-plans/) - [Situational Gifts](https://www.clientgiant.com/situational-gifts/) - [Birthdays](https://www.clientgiant.com/birthdays/) - [Volume Pricing](https://www.clientgiant.com/volume-pricing/) - [Client Care Packages](https://www.clientgiant.com/client-appreciation-gifts/client-care-package/) - [Employee Happiness](https://www.clientgiant.com/employee-gifting/) Open the submenu - [Employee Care Packages](https://www.clientgiant.com/employee-gifting/employee-care-packages/) - [Onboarding Welcome Kits](https://www.clientgiant.com/employee-gifting/onboarding-welcome-kit/) - [Appreciation Gifts for Employees](https://www.clientgiant.com/employee-gifting/appreciation-employee-gifts/) - [Integrations](https://www.clientgiant.com/integrations/) - Learn Open the submenu - [Why We Exist](https://www.clientgiant.com/why-we-exist/) - [How It Works](https://www.clientgiant.com/how-it-works/) - [Client Reactions](https://www.clientgiant.com/client-reactions/) - [Case Studies](https://www.clientgiant.com/case-studies/) - Resources Open the submenu - [Blog](https://blog.clientgiant.com) - [Knowledge Base](https://4906993.hs-sites.com/) - [Become a Vendor](https://www.clientgiant.com/become-a-vendor/) - [Careers](https://www.clientgiant.com/careers/) - [My Account](https://app.clientgiant.com/login) Select Category Articles B2B Client Gifting Client Relationships Corporate Gifting Employee Appreciation Employee Gifting Financial Advisor Podcast Press Uncategorized This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. Posts by: ## Jeff Jackel Jeff is no stranger to innovation, building businesses,and more importantly, making them feel human. With 15+ years creating and building businesses across a spectrum of competitive industries, Jeff has experience with every facet from ideation to product development, capitalization, strategic planning, management, content marketing, social media and brand building. To Jeff, a self-professed overactive entrepreneur consumed by chasing innovation, there is nothing like taking an idea from concept to reality; crafting strategy that brings the product or service to market; attracting the right team to build and iterate on the vision; and championing the business to excite and support the team in pursuit of a unified goal. Today, Jeff helps Real Estate Agents, brokers, lenders and business owners grow their repeat and referral business via Client Giant, a maverick client concierge service aimed to surprise and delight clients on behalf of the businesses/agents. Jeff can be found sharing expertise with constant speaking engagements in the startup community and his podcast and feel good brand, The Lift, with Client Giant co-founder, Jay O’Brien. ![](https://blog.clientgiant.com/hubfs/25ee05c8-901b-415c-8e10-fa071e8a4f68.png) ### [Closing Gifts That Wow: Beyond the Bottle of Wine](https://blog.clientgiant.com/closing-gifts-that-wow-beyond-the-bottle-of-wine) Aug 15, 2025, 9:13:29 AM A closing gift isn’t just a token. The best gifts are tailored to your client’s personality and new home. According to real estate experts, thoughtful gifts like a customized towel or a premium coffee maker can spark joy at the end of the buying journey (https://theclose.com/real-estate-closing-gifts/). Personalization matters. A house portrait can commemorate a client’s new space and becomes a keepsake that lasts long after the move (https://theclose.com/real-estate-closing-gifts/). A custom welcome mat adds a personal touch at the front door and reminds your client of you every time they come home (https://theclose.com/real-estate-closing-gifts/). Even a charcuterie board engraved with their name turns everyday hosting into a memorable experience (https://theclose.com/real-estate-closing-gifts/). Why go to this effort? Data shows that more than 85 percent of customers are willing to pay more for excellent service and will leave after two negative interactions (https://www.mhcautomation.com/blog/customer-experience-trends/). Strategic gifting makes clients feel valued and keeps you top of mind when they recommend you to friends. Seventy‑two percent of customers share a positive experience with six or more people (https://www.mhcautomation.com/blog/customer-experience-trends/). A well‑chosen gift turns that good will into referrals. At Client Giant, we take the work out of gifting. Our platform curates recurring gifts, handles shipping, times the delivery for maximum impact, and ensures there’s no Client Giant branding so you get the credit (https://www.clientgiant.com/). [Read More](https://blog.clientgiant.com/closing-gifts-that-wow-beyond-the-bottle-of-wine) ![](https://blog.clientgiant.com/hubfs/80278d31-87f8-45ae-91ec-c77bc5b9d7f3.png) ### [2025: AI and Empathy Reinvent Client and Employee Experience](https://blog.clientgiant.com/2025-ai-trust-the-human-side-of-client-experience) Aug 14, 2025, 6:49:01 AM 2025 is when artificial intelligence finally meets empathy. According to Qualtrics research ([https://www.qualtrics.com/blog/a-landmark-year-for-customer-and-employee-experience/](https://www.qualtrics.com/blog/a-landmark-year-for-customer-and-employee-experience/)), businesses risk nearly $4 trillion because of bad customer experiences, and poorly managed workplace changes lower engagement and well‑being. At the same time, more than 85 percent of customers are willing to pay more for great service and will leave after two negative interactions ([https://www.mhcautomation.com/blog/customer-experience-trends/](https://www.mhcautomation.com/blog/customer-experience-trends/)). [Read More](https://blog.clientgiant.com/2025-ai-trust-the-human-side-of-client-experience) Copyright © 2026 Client Giant. All Rights Reserved. [Privacy Policy](https://www.clientgiant.com/privacy-policy/) [Terms of Service](https://www.clientgiant.com/terms-of-service/) [Contact Us](mailto:hello@clientgiant.com)